RoseHosting incident

Support system is down for emergency maintenance

Minor Resolved View vendor source →

RoseHosting experienced a minor incident on September 27, 2023 affecting Support Tickets and Live Chat, lasting 1h 51m. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2023, 06:24 PM UTC
Resolved
Sep 27, 2023, 08:15 PM UTC
Duration
1h 51m
Detected by Pingoru
Sep 27, 2023, 06:24 PM UTC

Affected components

Support TicketsLive Chat

Update timeline

  1. identified Sep 27, 2023, 06:24 PM UTC

    We are currently doing emergency maintenance on our support systems. Due to this, it will not be possible to reach our technical support or chat for about 1-2 hours. We will keep you posted as the operation progresses and once it is concluded. All hosting systems and infrastructure are unaffected and operating optimally. Thanks for your understanding.

  2. resolved Sep 27, 2023, 08:15 PM UTC

    The emergency maintenance has been completed. Support systems are back up and running. Thanks. RoseHosting.com