RoseHosting experienced a minor incident on January 20, 2024 affecting Upstream, lasting 5h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 20, 2024, 04:46 PM UTC
We are currently experiencing network issues. We are working to investigate this issue.
- investigating Jan 20, 2024, 04:55 PM UTC
We are still investigating the problem at this time. It is a network performance issue with our upstream equipment. None of the servers or internal network equipment is affected in any way.
- identified Jan 20, 2024, 05:22 PM UTC
We have identified the issue and have implemented a fix. We will keep the status to "Degraded" while we monitor even though it should be all back to normal at this time.
- monitoring Jan 20, 2024, 05:29 PM UTC
As previously mentioned, the fix is in place and performing nominally at this time. We are monitoring until further notice.
- resolved Jan 20, 2024, 10:06 PM UTC
We are continuing the monitoring but we are closing this issue as resolved at this time.