RoseHosting incident

DNS performance issue

Minor Resolved View vendor source →

RoseHosting experienced a minor incident on January 27, 2024 affecting DNS, lasting 5h 17m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2024, 11:59 AM UTC
Resolved
Jan 27, 2024, 05:16 PM UTC
Duration
5h 17m
Detected by Pingoru
Jan 27, 2024, 11:59 AM UTC

Affected components

DNS

Update timeline

  1. investigating Jan 27, 2024, 11:59 AM UTC

    We are aware of performance issues on some of our DNS servers. We are working on investigating and resolving this issue.

  2. identified Jan 27, 2024, 01:01 PM UTC

    We have identified the problem and are creating a fix for it.

  3. identified Jan 27, 2024, 01:18 PM UTC

    Fix has been implemented and the DNS service is back to nominal performance. We are continuing to monitor.

  4. resolved Jan 27, 2024, 05:16 PM UTC

    We are closing this issue as resolved.