Rose Rocket incident

Rose Rocket Analytics Down (due to external service partner)

Critical Resolved View vendor source →

Rose Rocket experienced a critical incident on May 15, 2024 affecting Analytics & Reports, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2024, 03:14 PM UTC
Resolved
May 15, 2024, 04:04 PM UTC
Duration
50m
Detected by Pingoru
May 15, 2024, 03:14 PM UTC

Affected components

Analytics & Reports

Update timeline

  1. investigating May 15, 2024, 03:14 PM UTC

    Rose Rocket Analytics functionality is not currently working due to an issue with our external Analytics service partner. The partner is investigating the issue on their end.

  2. resolved May 15, 2024, 04:04 PM UTC

    This incident has been resolved.