Rose Rocket incident

Drivers unable to login to Driver Mobile app

Major Resolved View vendor source →

Rose Rocket experienced a major incident on September 11, 2024 affecting Driver Mobile, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2024, 02:42 PM UTC
Resolved
Sep 11, 2024, 04:11 PM UTC
Duration
1h 29m
Detected by Pingoru
Sep 11, 2024, 02:42 PM UTC

Affected components

Driver Mobile

Update timeline

  1. investigating Sep 11, 2024, 02:42 PM UTC

    We have received reports of drivers being unable to login to the Driver Mobile app. Our team is currently investigating the issue.

  2. resolved Sep 11, 2024, 04:11 PM UTC

    This incident has been resolved and drivers should now be able to login to Driver Mobile successfully.