Rose Rocket incident

Users unable to send rate confirmation to carriers

Major Resolved View vendor source →

Rose Rocket experienced a major incident on May 5, 2025 affecting Core TMS, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2025, 03:32 PM UTC
Resolved
May 05, 2025, 04:14 PM UTC
Duration
42m
Detected by Pingoru
May 05, 2025, 03:32 PM UTC

Affected components

Core TMS

Update timeline

  1. investigating May 05, 2025, 03:32 PM UTC

    We have received reports of users being unable to send out rate confirmation. We are currently investigating this issue.

  2. investigating May 05, 2025, 03:32 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 05, 2025, 04:14 PM UTC

    This incident has been resolved.