Rose Rocket experienced a major incident on July 14, 2023 affecting Core TMS and Customer/Shipper Portal and 1 more component, lasting 3h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Core TMSCustomer/Shipper PortalAnalytics & ReportsIntegrations & APIs
Update timeline
- investigating Jul 14, 2023, 07:02 PM UTC
We have received reports of system slowness within Rose Rocket today. As a result, users are experiencing various error messages and are unable to perform actions within Rose Rocket. We are currently actively investigating.
- resolved Jul 14, 2023, 10:09 PM UTC
Rose Rocket service has been fully restored and our team is continuing to monitor the situation for any further performance changes.