Rose Rocket experienced a minor incident on February 12, 2024 affecting Core TMS, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
Core TMS
Update timeline
- investigating Feb 12, 2024, 03:32 PM UTC
We have received reports from users being unable to login using SSO. We are currently investigating the issue. If affected, users should be able to click the "Forgot Password" button on the login page to reset their password and login this way in the interim. We are currently investigating the issue.
- monitoring Feb 12, 2024, 03:45 PM UTC
Our team was able to confirm that the issue was specific to users utilizing the Azure SSO option. A fix has been implemented and we are currently monitoring the results.
- resolved Feb 12, 2024, 03:50 PM UTC
This incident has been resolved.