Rose Rocket experienced a minor incident on February 21, 2024 affecting Core TMS and Customer/Shipper Portal and 1 more component, lasting 55m. The incident has been resolved; the full update timeline is below.
Affected components
Core TMSCustomer/Shipper PortalAnalytics & ReportsDriver MobileIntegrations & APIs
Update timeline
- investigating Feb 21, 2024, 04:10 PM UTC
We have received reports of system slowness within Rose Rocket today. As a result, users are experiencing various error messages and are unable to perform certain actions within Rose Rocket. We are currently actively investigating.
- resolved Feb 21, 2024, 05:06 PM UTC
This incident has been resolved and performance should now have returned to normal.