Rootly Outage History

Rootly is up right now

Pingoru has recorded 53 incidents for Rootly: 2 in the last 12 months and 0 in the last 90 days.

Source: status.rootly.com

53incidents recorded
2last 12 months
0last 90 days
–typical duration
Incidents per month
012AprMayJunJulAugSepOctNov0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov0%
Pingoru began tracking Rootly in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202610 of 720 (0%)
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 744 (0%)
November 202600 of 23 (0%)

Incidents, newest first

Minor July 15, 2025 Slack Web client not populating external multi select dropdowns 14h 15m Slack App, Rootly Production Status service

Started Jul 15, 2025, 12:14 AM UTC· resolved Jul 15, 2025, 02:29 PM UTC

  1. identified Jul 15, 2025, 12:14 AM UTC

    A recent Slack Web Client update broke loading multi select dropdowns. Known web client versions impacted are: - 4.45.60 - 4.44.65 As a workaround, in order to create / update an incident you can use our Web Dashboard or Slack iOS / Android app. We are are monitoring the issue closely with Slack and will update this page when we have more information.

  2. identified Jul 15, 2025, 02:00 AM UTC

    We are continuing to work with Slack regarding this issue.

  3. identified Jul 15, 2025, 04:00 AM UTC

    We are continuing to work with Slack regarding this issue.

  4. identified Jul 15, 2025, 07:00 AM UTC

    We are continuing to work with Slack regarding this issue.

  5. identified Jul 15, 2025, 07:10 AM UTC

    We are continuing to work with Slack regarding this issue.

  6. identified Jul 15, 2025, 07:17 AM UTC

    We are continuing to work with Slack regarding this issue.

  7. identified Jul 15, 2025, 09:57 AM UTC

    Please follow the Slack Incident here: https://slack-status.com/2025-07/1ce16e396a56dcf8

  8. identified Jul 15, 2025, 12:18 PM UTC

    The Slack incident is ongoing: https://slack-status.com/2025-07/1ce16e396a56dcf8 We recommend following both pages for updates. Creating and updating incidents via our Web Dashboard or Slack iOS / Android app continues to function as expected. On-call paging is not impacted.

  9. monitoring Jul 15, 2025, 12:33 PM UTC

    We have confirmed that loading multi select dropdowns is functioning as expected in our workspace and others after closing and re-opening the Slack client. We will continue to monitor this issue.

  10. resolved Jul 15, 2025, 02:29 PM UTC

    Jul 15, 07:29 PDT Resolved - The Slack team is now reporting that this issue is now resolved for all users. Jul 15, 05:33 PDT Monitoring - We have confirmed that loading multi select dropdowns is functioning as expected in our workspace and others after closing and re-opening the Slack client. We will continue to monitor this issue. Jul 15, 05:18 PDT Update - The Slack incident is ongoing: https://slack-status.com/2025-07/1ce16e396a56dcf8 We recommend following both pages for updates. Creating and updating incidents via our Web Dashboard or Slack iOS / Android app continues to function as expected. On-call paging is not impacted. Jul 15, 02:57 PDT Update - Please follow the Slack Incident here: https://slack-status.com/2025-07/1ce16e396a56dcf8 Jul 15, 00:17 PDT Update - We are continuing to work with Slack regarding this issue. Jul 15, 00:10 PDT Update - We are continuing to work with Slack regarding this issue. Jul 15, 00:00 PDT Update - We are continuing to work with Slack regarding this issue. Jul 14, 21:00 PDT Update - We are continuing to work with Slack regarding this issue. Jul 14, 19:00 PDT Update - We are continuing to work with Slack regarding this issue. Jul 14, 17:14 PDT Identified - A recent Slack Web Client update broke loading multi select dropdowns. Known web client versions impacted are: - 4.45.60 - 4.44.65 As a workaround, in order to create / update an incident you can use our Web Dashboard or Slack iOS / Android app. We are are monitoring the issue closely with Slack and will update this page when we have more information.

  11. resolved Jul 15, 2025, 02:29 PM UTC

    The Slack team is now reporting that this issue is now resolved for all users.

Read the full incident report →

Major July 11, 2025 Some Slack notifications not being delivered 53m Rootly Production Status service

Started Jul 11, 2025, 01:05 PM UTC· resolved Jul 11, 2025, 01:58 PM UTC

  1. investigating Jul 11, 2025, 01:05 PM UTC

    We are currently investigating an issue where some Slack notifications are not being delivered.

  2. identified Jul 11, 2025, 01:19 PM UTC

    We have identified the issue and have verified that the scope of the outage only applies to Slack Blocks for Alert notifications. We actively deploying a fix for this issue.

  3. identified Jul 11, 2025, 01:22 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Jul 11, 2025, 01:58 PM UTC

    The issue impacting Slack Blocks for Alert notifications has been resolved

  5. resolved Jul 11, 2025, 02:07 PM UTC

    Jul 11, 06:58 PDT Resolved - The issue impacting Slack Blocks for Alert notifications has been resolved Jul 11, 06:22 PDT Update - We are continuing to work on a fix for this issue. Jul 11, 06:19 PDT Identified - We have identified the issue and have verified that the scope of the outage only applies to Slack Blocks for Alert notifications. We actively deploying a fix for this issue. Jul 11, 06:05 PDT Investigating - We are currently investigating an issue where some Slack notifications are not being delivered.

Read the full incident report →

Notice July 4, 2025 Mobile not loading alerts & incidents 10m On-Call, Rootly Production Status service

Started Jul 04, 2025, 06:27 PM UTC· resolved Jul 04, 2025, 06:37 PM UTC

  1. identified Jul 04, 2025, 06:27 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Jul 04, 2025, 06:28 PM UTC

    We are currently investigating an issue impacting the Mobile API for Alerts, resulting in degraded service for customers accessing alerts via mobile devices. Affected users may experience: - Errors loading alert data - Web application access remains operational and unaffected.

  3. resolved Jul 04, 2025, 06:37 PM UTC

    Jul 4, 11:37 PDT Resolved - This incident has been resolved. Jul 4, 11:28 PDT Update - We are currently investigating an issue impacting the Mobile API for Alerts, resulting in degraded service for customers accessing alerts via mobile devices. Affected users may experience: - Errors loading alert data - Web application access remains operational and unaffected. Jul 4, 11:27 PDT Identified - The issue has been identified and a fix is being implemented.

  4. resolved Jul 04, 2025, 06:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 12, 2025 Experiencing issues connecting to Slack 1h 2m Slack App

Started May 12, 2025, 11:06 PM UTC· resolved May 13, 2025, 12:09 AM UTC

  1. investigating May 12, 2025, 11:06 PM UTC

    An upstream Slack incident has resulted in certain users being unable to load the platform. https://slack-status.com/2025-05/7b32241eb41a54aa

  2. resolved May 13, 2025, 12:09 AM UTC

    Slack has resolved their incident: https://slack-status.com/2025-05/7b32241eb41a54aa.

Read the full incident report →

Minor April 2, 2025 Intermittent Latency for Status Pages 24m Status Pages

Started Apr 02, 2025, 03:34 PM UTC· resolved Apr 02, 2025, 03:58 PM UTC

  1. investigating Apr 02, 2025, 03:34 PM UTC

    We're investigating user reports of public status pages not loading.

  2. resolved Apr 02, 2025, 03:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 25, 2025 Intermittent Latency in Web Application 18m Web Platform

Started Mar 25, 2025, 05:42 PM UTC· resolved Mar 25, 2025, 06:00 PM UTC

  1. investigating Mar 25, 2025, 05:42 PM UTC

    Intermittent latency in Web application, team is investigating.

  2. investigating Mar 25, 2025, 05:43 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 25, 2025, 05:51 PM UTC

    Rootly on-call and ability to create incidents is working as expected.

  4. resolved Mar 25, 2025, 06:00 PM UTC

    This issue has been resolved.

Read the full incident report →

Minor March 22, 2025 Degraded Performance Across the Web Platform and Slack 7m Slack App, Web Platform, Status Pages, Mobile App and 1 more

Started Mar 22, 2025, 01:40 AM UTC· resolved Mar 22, 2025, 01:48 AM UTC

  1. investigating Mar 22, 2025, 01:40 AM UTC

    We are currently investigating an issue impacting the performance of Slack and web-based services. Users may experience interruptions in accessing the Web Platform and Rootly Slack commands.

  2. resolved Mar 22, 2025, 01:48 AM UTC

    The issue affecting Web and Slack performance has been resolved. All services are functioning normally. We appreciate your patience during this incident and apologize for any inconvenience caused.

Read the full incident report →

Minor February 26, 2025 Continued Slack Outage (3rd Party) Impacting Rootly Slack App 15h 53m Slack App

Started Feb 26, 2025, 10:22 PM UTC· resolved Feb 27, 2025, 02:16 PM UTC

  1. monitoring Feb 26, 2025, 10:22 PM UTC

    We are still noticing a minority of errors failing on Slack's end due to their outage impacting /rootly commands on Slack. Stay up to date with Slack: https://slack-status.com/2025-02/1b757d1d0f444c34.

  2. resolved Feb 27, 2025, 02:16 PM UTC

    Slack reported this morning issues impacting their app have been resolved. However, historical events are still attempting to get replayed through their system queue. Stay up to date with Slack: https://slack-status.com/2025-02/1b757d1d0f444c34.

Read the full incident report →

Critical February 26, 2025 Slack Outage (3rd Party) Impacting Rootly Slack App 4h 35m Slack App

Started Feb 26, 2025, 04:06 PM UTC· resolved Feb 26, 2025, 08:42 PM UTC

  1. identified Feb 26, 2025, 04:06 PM UTC

    Slack is running into an incident that is impacting /slash commands (e.g. /rootly new) and messaging capabilities https://slack-status.com/2025-02/1b757d1d0f444c34. This means button interactions and messages are delayed or will fail completely. Some users have also reported being unable to load Slack completely. Rootly On-Call and Web Platform remain unaffected.

  2. identified Feb 26, 2025, 04:57 PM UTC

    Latency and failure rates from Slack remain quite high still https://slack-status.com/2025-02/1b757d1d0f444c34.

  3. identified Feb 26, 2025, 05:04 PM UTC

    Our engineering team is continuing to monitor closely. We've pushed a few changes to modify our retry logic despite Slack API reporting an outage. We are continuing to look for alternative methods. Stay up to date with Slack: https://slack-status.com/2025-02/1b757d1d0f444c34.

  4. resolved Feb 26, 2025, 08:42 PM UTC

    Error rates have come down significantly. Scattered delays when creating channels. The /rootly command is now working as intended. Stay up to date with Slack: https://slack-status.com/2025-02/1b757d1d0f444c34.

Read the full incident report →

Minor February 11, 2025 Delayed Workflows 59m Workflows

Started Feb 11, 2025, 03:11 AM UTC· resolved Feb 11, 2025, 04:10 AM UTC

  1. investigating Feb 11, 2025, 03:11 AM UTC

    A handful of workflows are currently delayed due to latency in our queue. We are investigating the issue. Rootly On-Call and incident creation remains unimpacted.

  2. monitoring Feb 11, 2025, 03:55 AM UTC

    The issue has been resolved and latencies are back to normal. We are currently monitoring. Rootly On-Call and incident creation remains unimpacted.

  3. resolved Feb 11, 2025, 04:10 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 2, 2024 Login Issues on Web Platform 2m Web Platform

Started Nov 02, 2024, 05:50 AM UTC· resolved Nov 02, 2024, 05:52 AM UTC

  1. investigating Nov 02, 2024, 05:50 AM UTC

    We are investigating an issue affecting customers ability to log into Rootly.com. On-Call, Slack, and incident creation remain unaffected.

  2. resolved Nov 02, 2024, 05:52 AM UTC

    Login issues have been resolved.

Read the full incident report →