Rootly experienced a minor incident on July 4, 2025 affecting Rootly Production Status service, lasting 363d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Rootly Production Status service
Update timeline
- investigating Jul 04, 2025, 06:37 PM UTC
Jul 4 , 11:37 PDT Resolved - This incident has been resolved. Jul 4 , 11:28 PDT Update - We are currently investigating an issue impacting the Mobile API for Alerts, resulting in degraded service for customers accessing alerts via mobile devices. Affected users may experience: - Errors loading alert data - Web application access remains operational and unaffected. Jul 4 , 11:27 PDT Identified - The issue has been identified and a fix is being implemented.