Rootly experienced a minor incident on August 15, 2025 affecting Rootly Production Status service, lasting 321d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 15, 2025, 02:35 PM UTC
Aug 15 , 07:35 PDT Resolved - The issue has been mitigated. If you haven't upgraded to the latest version of the mobile app on Android you would've remained unaffected. Again, paging and push notifications are unaffected. Aug 15 , 07:02 PDT Investigating - We're aware of a potential issue that could impact Android users loading the mobile app. If any Android users have issues loading the app, please clear cache to fix. Long hold on the Rootly app icon (which brings up a menu), hit app info -> storage and cache -> clear cache. Paging and push notifications are not affected.