Rootly incident

Some Users w Android Loading Issues

Rootly is currently experiencing a minor incident affecting Rootly Production Status service, which began 288d ago. The vendor's full update timeline is below.

Started
Aug 15, 2025, 02:35 PM UTC
Resolved
Ongoing
Duration
● 288d 4h
Detected by Pingoru
Aug 15, 2025, 02:35 PM UTC

Affected components

Rootly Production Status service

Update timeline

  1. investigating Aug 15, 2025, 02:35 PM UTC

    Aug 15 , 07:35 PDT Resolved - The issue has been mitigated. If you haven't upgraded to the latest version of the mobile app on Android you would've remained unaffected. Again, paging and push notifications are unaffected. Aug 15 , 07:02 PDT Investigating - We're aware of a potential issue that could impact Android users loading the mobile app. If any Android users have issues loading the app, please clear cache to fix. Long hold on the Rootly app icon (which brings up a menu), hit app info -> storage and cache -> clear cache. Paging and push notifications are not affected.