Rootly incident

Delays on Slack and Web Platform

Notice Resolved View vendor source →

Rootly experienced a notice incident on October 30, 2023 affecting Slack App and Web Platform and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2023, 08:13 PM UTC
Resolved
Oct 30, 2023, 08:35 PM UTC
Duration
21m
Detected by Pingoru
Oct 30, 2023, 08:13 PM UTC

Affected components

Slack AppWeb PlatformAPIWorkflows

Update timeline

  1. investigating Oct 30, 2023, 08:13 PM UTC

    We are noticing our background jobs processing slower than normal. Any workflows queued to run are behind schedule. Our engineering team has identified the issue and is currently deploying a fix.

  2. investigating Oct 30, 2023, 08:26 PM UTC

    We are continuing to investigate this issue. Our engineering team has a fix currently being deployed.

  3. investigating Oct 30, 2023, 08:28 PM UTC

    We are continuing to investigate this issue. Our engineering team has a fix currently being deployed.

  4. resolved Oct 30, 2023, 08:43 PM UTC

    Looks like everything is working as normal, including incident creation in Slack. We had an upstream hiccup caused by Cloudflare.