Rootly Outage History

Rootly partial outage · 25 active incidents View live status →

Rootly had 25 outages in the last 2 years totaling 4h 1m of downtime — averaging 1 incident per month.

There were 25 Rootly outages since July 4, 2025 totaling 4h 1m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.rootly.com

Minor April 15, 2026

Marketing Site Errors Due to Upstream Webflow Issue

Detected by Pingoru
Apr 15, 2026, 07:03 AM UTC
Resolved
Apr 15, 2026, 07:03 AM UTC
Duration
—
Affected: Rootly Production service
Timeline · 1 update
  1. resolved Apr 15, 2026, 07:03 AM UTC

    Webflow has resolved the issue and our marketing homepage is functioning as expected. Full details: https://status.webflow.com/incidents/kdtchw1lvsfv.

Read the full incident report →

Minor February 3, 2026

Web Platform Slow to Load on Some Pages

Detected by Pingoru
Feb 03, 2026, 08:25 PM UTC
Resolved
Feb 03, 2026, 08:25 PM UTC
Duration
—
Affected: Rootly Production service
Timeline · 1 update
  1. resolved Feb 03, 2026, 08:25 PM UTC

    This has been resolved. Again no impact on incident creation or on-call paging.

Read the full incident report →

Minor December 5, 2025

Rootly.com Marketing Site Loading Issues

Detected by Pingoru
Dec 05, 2025, 09:14 AM UTC
Resolved
Dec 05, 2025, 09:14 AM UTC
Duration
—
Affected: Rootly Production service
Timeline · 1 update
  1. resolved Dec 05, 2025, 09:14 AM UTC

    The issues have been resolved: https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q

Read the full incident report →

Minor October 29, 2025

Investigating Increased Latency

Detected by Pingoru
Oct 29, 2025, 09:40 PM UTC
Resolved
Oct 29, 2025, 09:40 PM UTC
Duration
—
Affected: Rootly Production service
Timeline · 1 update
  1. resolved Oct 29, 2025, 09:40 PM UTC

    We have fully resolved the latency issues that were affecting our service. All systems are should now be operating normally, and performance has returned to expected levels.

Read the full incident report →

Minor October 20, 2025

Delayed Paging

Detected by Pingoru
Oct 20, 2025, 09:42 PM UTC
Resolved
Oct 20, 2025, 09:42 PM UTC
Duration
—
Affected: Rootly Production service
Timeline · 1 update
  1. resolved Oct 20, 2025, 09:42 PM UTC

    This issue is now fully resolved as our upstream providers have recovered.

Read the full incident report →

Minor October 20, 2025

Rootly.com Homepage Erroring for Some Users

Detected by Pingoru
Oct 20, 2025, 05:55 PM UTC
Resolved
Oct 20, 2025, 05:55 PM UTC
Duration
—
Affected: Rootly Production service
Timeline · 1 update
  1. resolved Oct 20, 2025, 05:55 PM UTC

    Our marketing homepage is working as expected. Thank you for the patience. Full update history: https://status.webflow.com/

Read the full incident report →

Minor October 20, 2025

On-Call Notifications Delayed

Detected by Pingoru
Oct 20, 2025, 11:36 AM UTC
Resolved
Oct 20, 2025, 11:36 AM UTC
Duration
—
Affected: Rootly Production service
Timeline · 1 update
  1. resolved Oct 20, 2025, 11:36 AM UTC

    The earlier delays in Rootly On-Call notifications have been fully resolved. All systems are operating normally. Thank you for your patience.

Read the full incident report →

Minor September 25, 2025

Investigating Search Latency

Detected by Pingoru
Sep 25, 2025, 09:13 PM UTC
Resolved
Sep 25, 2025, 09:13 PM UTC
Duration
—
Affected: Rootly Production service
Timeline · 1 update
  1. resolved Sep 25, 2025, 09:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 5, 2025

Failures when interacting with Rootly in Slack

Detected by Pingoru
Sep 05, 2025, 01:58 AM UTC
Resolved
Sep 05, 2025, 01:58 AM UTC
Duration
—
Affected: Rootly Production service
Timeline · 1 update
  1. resolved Sep 05, 2025, 01:58 AM UTC

    Slack's engineering has resolved the issue. Slack is working as expected. We appreciate your patience. RCA will be made available to customers from Slack and Rootly.

Read the full incident report →

Minor August 28, 2025

Slack Platform Issue: Apps Displaying "We cannot display this message" Errors

Detected by Pingoru
Aug 28, 2025, 01:02 PM UTC
Resolved
Aug 28, 2025, 04:10 PM UTC
Duration
3h 8m
Affected: Slack App
Timeline · 3 updates
  1. investigating Aug 28, 2025, 01:02 PM UTC

    We are currently monitoring an incident from Slack (https://slack-status.com/2025-08/54ca351d3ad76351) and are aware of issues with our Slack App displaying a "We cannot display this message" error when interacting with apps that utilize drop-down options. Initial findings suggest this behavior is tied to the latest version of Slack. We are actively monitoring the situation and working to confirm the root cause. We’ll provide further updates as soon as more information becomes available. We apologize for the disruption in the meantime.

  2. identified Aug 28, 2025, 01:57 PM UTC

    We've identified that the following impacted version: 4.45.69 342c17f19a46a42fda9612f6d8e0b46dea5a07a5@1756377163 The impact appears to limited to Slack's Desktop App. Web, some versions of Slack Desktop and mobile continue to be operational.

  3. resolved Aug 28, 2025, 04:10 PM UTC

    This issue is now resolved.

Read the full incident report →

Minor August 21, 2025

Latency and failures when interacting with our app in Slack

Detected by Pingoru
Aug 21, 2025, 07:47 PM UTC
Resolved
Aug 21, 2025, 07:47 PM UTC
Duration
—
Affected: Rootly Production service
Timeline · 1 update
  1. resolved Aug 21, 2025, 07:47 PM UTC

    This incident has been fully resolved and all services are functioning normally. There was no impact to on-call paging at any time. We’ll continue to monitor, but no further action is required.

Read the full incident report →

Minor August 15, 2025

Some Users w Android Loading Issues

Detected by Pingoru
Aug 15, 2025, 02:35 PM UTC
Resolved
Aug 15, 2025, 02:35 PM UTC
Duration
—
Affected: Rootly Production service
Timeline · 1 update
  1. resolved Aug 15, 2025, 02:35 PM UTC

    The issue has been mitigated. If you haven't upgraded to the latest version of the mobile app on Android you would've remained unaffected. Again, paging and push notifications are unaffected.

Read the full incident report →

Minor July 24, 2025

High Latency

Detected by Pingoru
Jul 24, 2025, 05:39 PM UTC
Resolved
Jul 24, 2025, 05:39 PM UTC
Duration
—
Affected: Rootly Production service
Timeline · 1 update
  1. resolved Jul 24, 2025, 05:39 PM UTC

    The earlier latency issues have been fully resolved. Database load is now being handled effectively, and service latency has remained consistently within nominal ranges across all affected components.

Read the full incident report →

Minor July 15, 2025

Web and Desktop Slack Client not populating select/multi-select menus

Detected by Pingoru
Jul 15, 2025, 07:29 PM UTC
Resolved
Jul 15, 2025, 07:29 PM UTC
Duration
—
Affected: Rootly Production service
Timeline · 1 update
  1. resolved Jul 15, 2025, 07:29 PM UTC

    This issue is resolved. A hard refresh of Slack's web client, or desktop client using Command + Shift + R (Mac) or Ctrl + Shift + R (Windows/Linux) may be required to restore select and multi-select form functionality.

Read the full incident report →

Major July 11, 2025

Some Slack notifications not being delivered

Detected by Pingoru
Jul 11, 2025, 01:05 PM UTC
Resolved
Jul 11, 2025, 01:58 PM UTC
Duration
53m
Timeline · 4 updates
  1. investigating Jul 11, 2025, 01:05 PM UTC

    We are currently investigating an issue where some Slack notifications are not being delivered.

  2. identified Jul 11, 2025, 01:19 PM UTC

    We have identified the issue and have verified that the scope of the outage only applies to Slack Blocks for Alert notifications. We actively deploying a fix for this issue.

  3. identified Jul 11, 2025, 01:22 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Jul 11, 2025, 01:58 PM UTC

    The issue impacting Slack Blocks for Alert notifications has been resolved

Read the full incident report →