Rootly experienced a notice incident on July 4, 2025 affecting On-Call, lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
On-Call
Update timeline
- identified Jul 04, 2025, 06:27 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jul 04, 2025, 06:28 PM UTC
We are currently investigating an issue impacting the Mobile API for Alerts, resulting in degraded service for customers accessing alerts via mobile devices. Affected users may experience: - Errors loading alert data - Web application access remains operational and unaffected.
- resolved Jul 04, 2025, 06:37 PM UTC
This incident has been resolved.