Root incident

Delayed notifications

Notice Resolved View vendor source →

Root experienced a notice incident on August 7, 2020 affecting API and Dashboard, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2020, 06:14 AM UTC
Resolved
Aug 07, 2020, 06:14 AM UTC
Duration
—
Detected by Pingoru
Aug 07, 2020, 06:14 AM UTC

Affected components

APIDashboard

Update timeline

  1. resolved Aug 07, 2020, 06:14 AM UTC

    We experienced a delay in the sending of emails and SMS' on the Root platform. The cause was identified and resolved, and notification sending has returned to normal speeds.