Root incident

Delayed Data Exports

Minor Resolved View vendor source →

Root experienced a minor incident on February 25, 2021 affecting API and Dashboard, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2021, 09:34 AM UTC
Resolved
Feb 25, 2021, 10:22 AM UTC
Duration
47m
Detected by Pingoru
Feb 25, 2021, 09:34 AM UTC

Affected components

APIDashboard

Update timeline

  1. monitoring Feb 25, 2021, 09:34 AM UTC

    An issue has been identified on the Platform which has caused some Data Exports to be delayed. We have since put a fix in place and are now monitoring the Platform to ensure that Data Exports are running as expected.

  2. resolved Feb 25, 2021, 10:22 AM UTC

    The issue has been resolved and data exports are now running as expected.