Root incident

Delayed Data Exports

Minor Resolved View vendor source →

Root experienced a minor incident on March 8, 2021 affecting API, lasting 7d 1h. The incident has been resolved; the full update timeline is below.

Started
Mar 08, 2021, 07:07 AM UTC
Resolved
Mar 15, 2021, 08:11 AM UTC
Duration
7d 1h
Detected by Pingoru
Mar 08, 2021, 07:07 AM UTC

Affected components

API

Update timeline

  1. investigating Mar 08, 2021, 07:07 AM UTC

    An issue has been identified on the Platform which has caused some Data Exports to be delayed. We are urgently investigating and monitoring the issue.

  2. identified Mar 08, 2021, 08:54 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 08, 2021, 12:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 15, 2021, 08:11 AM UTC

    This incident has been resolved.