Root incident

API unresponsive

Critical Resolved View vendor source →

Root experienced a critical incident on September 17, 2021 affecting API, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2021, 09:49 AM UTC
Resolved
Sep 17, 2021, 09:55 AM UTC
Duration
5m
Detected by Pingoru
Sep 17, 2021, 09:49 AM UTC

Affected components

API

Update timeline

  1. investigating Sep 17, 2021, 09:49 AM UTC

    We are currently investigating

  2. investigating Sep 17, 2021, 09:50 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 17, 2021, 09:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 17, 2021, 09:55 AM UTC

    This incident has been resolved.