Root experienced a notice incident on October 28, 2022, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 28, 2022, 02:26 PM UTC
The Root Platform experienced downtime on 2022-10-28 from 15:31 until around 15:50 SAST, due to high levels of database activity. The platform is currently fully operational, and the engineering team is investigating the root cause of the incident.