Root incident

Major outage in our API

Critical Resolved View vendor source →

Root experienced a critical incident on February 9, 2023 affecting API, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Feb 09, 2023, 12:39 PM UTC
Resolved
Feb 09, 2023, 01:15 PM UTC
Duration
36m
Detected by Pingoru
Feb 09, 2023, 12:39 PM UTC

Affected components

API

Update timeline

  1. investigating Feb 09, 2023, 12:39 PM UTC

    We have observed to a network connection issue affecting our workers. We're investigating

  2. investigating Feb 09, 2023, 01:01 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 09, 2023, 01:02 PM UTC

    We've resolved the issue and all systems are operational again. We are still monitoring

  4. resolved Feb 09, 2023, 01:15 PM UTC

    This incident has been resolved.