Root incident

Majour outage

Major Resolved View vendor source →

Root experienced a major incident on October 10, 2023 affecting API and Dashboard, lasting 5h 12m. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2023, 06:23 AM UTC
Resolved
Oct 10, 2023, 11:36 AM UTC
Duration
5h 12m
Detected by Pingoru
Oct 10, 2023, 06:23 AM UTC

Affected components

APIDashboard

Update timeline

  1. investigating Oct 10, 2023, 07:57 AM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. investigating Oct 10, 2023, 11:30 AM UTC

    The issue has been addressed and we are continuing to monitor the issue

  3. resolved Oct 10, 2023, 11:36 AM UTC

    This incident has been resolved.