Root incident

Delayed data exports

Minor Resolved View vendor source →

Root experienced a minor incident on March 2, 2021 affecting API, lasting 3d 10h. The incident has been resolved; the full update timeline is below.

Started
Mar 02, 2021, 05:40 AM UTC
Resolved
Mar 05, 2021, 04:10 PM UTC
Duration
3d 10h
Detected by Pingoru
Mar 02, 2021, 05:40 AM UTC

Affected components

API

Update timeline

  1. identified Mar 02, 2021, 05:40 AM UTC

    An issue has been identified which is causing some data exports to be delayed. Our engineers are currently working on a fix for this. If you urgently require access to an export, please reach out to [email protected], and we'll work with you to extract the required data.

  2. monitoring Mar 02, 2021, 01:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 05, 2021, 04:10 PM UTC

    This incident has been resolved.