Roof incident

Issue detected

Critical Resolved View vendor source →

Roof experienced a critical incident on November 16, 2021 affecting Roof AI, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Nov 16, 2021, 05:45 PM UTC
Resolved
Nov 16, 2021, 06:16 PM UTC
Duration
30m
Detected by Pingoru
Nov 16, 2021, 05:45 PM UTC

Affected components

Roof AI

Update timeline

  1. investigating Nov 16, 2021, 05:45 PM UTC

    Our internal monitoring system has detected an issue, we are currently investigating and we will update this page as soon as possible.

  2. investigating Nov 16, 2021, 05:56 PM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 16, 2021, 06:16 PM UTC

    Google Cloud Platform suffered from a critical networking issue, many websites/services were unavailable during this time. The issue seems to be now resolved.