Rollbar incident

Widespread incident impacting multiple parts of our platform caused by an incident within our cloud provider

Minor Resolved View vendor source →

Rollbar experienced a minor incident on September 1, 2026 affecting Core Processing Pipeline and iOS Symbolication processing pipeline and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 04:53 PM UTC
Resolved
Sep 01, 2026, 04:53 PM UTC
Duration
—
Detected by Pingoru
Sep 01, 2026, 04:53 PM UTC

Affected components

Core Processing PipelineiOS Symbolication processing pipelineSource map processing pipelineProguard processing pipelineMailgun SMTPMailgun Outbound Delivery

Update timeline

  1. investigating Sep 01, 2026, 03:39 PM UTC

    Status: Investigating We are currently experiencing an incident that is impacting multiple parts of the platform , we believe this is caused by an incident within our cloud provider. We are currently processing data but we are seeing some of our services such as WEB/API are potentially impacted. We will provide an update as we learn more about this issue, and we apologize for any inconvenience this might be causing. Affected components Web Application (app.rollbar.com) (Degraded performance) iOS Symbolication processing pipeline (Degraded performance) Mailgun Outbound Delivery (Degraded performance) API Tier (api.rollbar.com) (Degraded performance) Proguard processing pipeline (Degraded performance) Homepage (rollbar.com) (Degraded performance) rollbar.min.js (Degraded performance) SCIM and SSO (Degraded performance) Source map processing pipeline (Degraded performance) Mailgun SMTP (Degraded performance) Core Processing Pipeline (Degraded performance) Rollbar Docs (Degraded performance)

  2. monitoring Sep 01, 2026, 03:59 PM UTC

    Status: Monitoring It appears that work has been done by our cloud provider which has resolved many of the issues we were experiencing but we will give this some more time while we monitor before resolving this issue. Affected components API Tier (api.rollbar.com) (Degraded performance) Mailgun SMTP (Degraded performance) Proguard processing pipeline (Degraded performance) Rollbar Docs (Degraded performance) Web Application (app.rollbar.com) (Degraded performance) iOS Symbolication processing pipeline (Degraded performance) Homepage (rollbar.com) (Degraded performance) Core Processing Pipeline (Degraded performance) rollbar.min.js (Degraded performance) SCIM and SSO (Degraded performance) Source map processing pipeline (Degraded performance) Mailgun Outbound Delivery (Degraded performance)

  3. resolved Sep 01, 2026, 04:53 PM UTC

    Status: Resolved We believe everything is now back to normal , sorry for the inconvenience caused. Affected components rollbar.min.js (Operational) iOS Symbolication processing pipeline (Operational) API Tier (api.rollbar.com) (Operational) Mailgun SMTP (Operational) Homepage (rollbar.com) (Operational) Core Processing Pipeline (Operational) Web Application (app.rollbar.com) (Operational) SCIM and SSO (Operational) Source map processing pipeline (Operational) Mailgun Outbound Delivery (Operational) Proguard processing pipeline (Operational) Rollbar Docs (Operational)