rogo experienced a minor incident on September 29, 2026 affecting Rogo Application, lasting 1h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 29, 2026, 03:45 PM UTC
Status: Investigating We're investigating reports of slow load times across Rogo. Affected components Rogo Application (Degraded performance)
- investigating Sep 29, 2026, 03:55 PM UTC
Status: Investigating Some users are seeing errors, including failed logins and pages that don't load. We're continuing to investigate. Affected components Rogo Application (Partial outage)
- identified Sep 29, 2026, 04:35 PM UTC
Status: Identified We've traced the issue to database overload caused by a recently enabled feature. We've disabled that feature and are restoring service. Affected components Rogo Application (Partial outage)
- monitoring Sep 29, 2026, 04:44 PM UTC
Status: Monitoring A fix is in place and error rates are falling. We're monitoring the recovery. Affected components Rogo Application (Degraded performance)
- resolved Sep 29, 2026, 04:54 PM UTC
Status: Resolved Rogo is fully restored. We've also deployed safeguards to prevent this from happening again. Affected components Rogo Application (Operational)