Rocket.Chat experienced a minor incident on September 12, 2023 affecting Rocket.Chat, lasting 9h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Rocket.Chat
Update timeline
- investigating Sep 12, 2023, 07:29 AM UTC
Initial status of Investigating
- identified Sep 12, 2023, 08:42 AM UTC
DB outage, now recovering
- identified Sep 12, 2023, 10:05 AM UTC
Some issues with Kubernetes cluster
- monitoring Sep 12, 2023, 10:59 AM UTC
Workspaces recovering
- monitoring Sep 12, 2023, 11:27 AM UTC
Suspending all trials while recovering customers
- monitoring Sep 12, 2023, 11:47 AM UTC
All customers recovered and are fully operational
- resolved Sep 12, 2023, 05:01 PM UTC
All customer workspaces are fully operational