Rocket.Chat incident

Cloud services partial outage

Minor Resolved View vendor source →

Rocket.Chat experienced a minor incident on February 29, 2024 affecting Rocket.Chat, lasting 17h 45m. The incident has been resolved; the full update timeline is below.

Started
Feb 29, 2024, 02:10 PM UTC
Resolved
Mar 01, 2024, 07:55 AM UTC
Duration
17h 45m
Detected by Pingoru
Feb 29, 2024, 02:10 PM UTC

Affected components

Rocket.Chat

Update timeline

  1. investigating Feb 29, 2024, 02:10 PM UTC

    Initial status of Investigating

  2. monitoring Feb 29, 2024, 04:39 PM UTC

    Data bearing node went down, system is now recovering from the failure

  3. monitoring Feb 29, 2024, 07:45 PM UTC

    Systems have been performing normal over the past several hours. We are monitoring current system health.

  4. resolved Mar 01, 2024, 07:55 AM UTC

    n/a