Rocket.Chat incident

Premium workspaces on us-east-1 eare inaccessible

Minor Resolved View vendor source →

Rocket.Chat experienced a minor incident on June 12, 2025 affecting Rocket.Chat, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 11:16 AM UTC
Resolved
Jun 12, 2025, 11:26 AM UTC
Duration
10m
Detected by Pingoru
Jun 12, 2025, 11:16 AM UTC

Affected components

Rocket.Chat

Update timeline

  1. investigating Jun 12, 2025, 11:16 AM UTC

    Initial status of Investigating

  2. identified Jun 12, 2025, 11:22 AM UTC

    Root cause identified, fix being applied

  3. resolved Jun 12, 2025, 11:26 AM UTC

    Workspaces are accessible again.