Robocorp incident

Issues with robot executions

Minor Resolved View vendor source →

Robocorp experienced a minor incident on June 8, 2021 affecting Robots, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2021, 10:28 AM UTC
Resolved
Jun 08, 2021, 11:47 AM UTC
Duration
1h 19m
Detected by Pingoru
Jun 08, 2021, 10:28 AM UTC

Affected components

Robots

Update timeline

  1. investigating Jun 08, 2021, 10:28 AM UTC

    We are currently investigating this issue.

  2. investigating Jun 08, 2021, 10:35 AM UTC

    Seems to be related to Fastly outage https://status.fastly.com/. This is currently preventing e.g. robot dependency downloads.

  3. monitoring Jun 08, 2021, 11:05 AM UTC

    https://status.fastly.com has applied the fix and this should address the issue. Some robots may still experience issues with e.g. slow dependency downloads etc. but service should now be restored.

  4. monitoring Jun 08, 2021, 11:15 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 08, 2021, 11:47 AM UTC

    This incident has been resolved. We're still monitoring situation for any additional robot execution errors.