Robocorp incident

Artifact and Work Item File metadata inconsistency

Minor Resolved View vendor source →

Robocorp experienced a minor incident on September 7, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 07, 2022, 03:29 PM UTC
Resolved
Sep 07, 2022, 02:00 PM UTC
Duration
—
Detected by Pingoru
Sep 07, 2022, 03:29 PM UTC

Update timeline

  1. resolved Sep 07, 2022, 03:29 PM UTC

    We discovered a failure in a subsystem responsible for updating metadata of Step Run Artifacts and Work Item Files. File upload completion detection did not run as expected and associated metadata is out of date, showing files as "not uploaded". The issue impacted file uploads between 17:00 EEST and 18:00 EEST today. The practical impact of this issue is negligible. Files are served regardless of the metadata, and thus there is no issue unless the metadata is explicitly relied on. No data loss has occurred. If you encounter any practical issues, please let us know and we can take action on a case-by-case basis.