Robocorp incident

Multiple runs started by Control Room scheduler

Notice Resolved View vendor source →

Robocorp experienced a notice incident on October 20, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2022, 08:25 AM UTC
Resolved
Oct 20, 2022, 07:30 AM UTC
Duration
—
Detected by Pingoru
Oct 20, 2022, 08:25 AM UTC

Update timeline

  1. resolved Oct 20, 2022, 08:25 AM UTC

    We have fixed an issue causing Control Room scheduler to incorrectly start multiple runs for a subset of scheduled runs between Oct 19 16:15 EEST (6.15am PT) and Oct 20 10:20 EEST (1.20am PT). The root cause of the issue was an insufficient timeout configuration, which in some cases caused our resiliency mechanism to trigger a retry before the processing of the original request had been completed. We apologize for any inconvenience.