Robocorp incident

Login failures on Control Room US based instance

Notice Resolved View vendor source →

Robocorp experienced a notice incident on May 18, 2023 affecting API, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2023, 10:48 AM UTC
Resolved
May 18, 2023, 11:08 AM UTC
Duration
19m
Detected by Pingoru
May 18, 2023, 10:48 AM UTC

Affected components

API

Update timeline

  1. investigating May 18, 2023, 10:48 AM UTC

    We are currently investigating failures to login via web browser to the US based Control Room.

  2. resolved May 18, 2023, 11:08 AM UTC

    This incident has been resolved. The root cause was a managed database update that resulted in some database requests failing during a time window of around 5 minutes.