Robocorp experienced a major incident on June 13, 2023 affecting Robots and API, lasting 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 13, 2023, 07:18 PM UTC
We are investigating an issue affecting Control Room services in AWS us-east-1 region. The Service is severely impacted by increased error rates. This incident appears to be connected with an operational issue on AWS services as reported on https://health.aws.amazon.com/health/status.
- identified Jun 13, 2023, 08:46 PM UTC
The issue is confirmed to be caused by a broader problem on AWS services in us-east-1 region. The AWS team is working on getting things back to normal and we are already seeing significant improvements in the performance. Currently Control Room is operational with occasional hiccups.
- resolved Jun 13, 2023, 09:18 PM UTC
Most AWS services have recovered and Control Room is returning to normal operation. We continue monitoring the situation.