Robocorp incident

Video feed view failing

Notice Resolved View vendor source →

Robocorp experienced a notice incident on July 20, 2023 affecting API, lasting 10h 56m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2023, 11:17 AM UTC
Resolved
Jul 20, 2023, 10:13 PM UTC
Duration
10h 56m
Detected by Pingoru
Jul 20, 2023, 11:17 AM UTC

Affected components

API

Update timeline

  1. identified Jul 20, 2023, 11:17 AM UTC

    There is a known issue with the run video feed view failing. Only the viewing infrastructure is experiencing problems. Recording is functioning correctly and recorded videos will be available once the issue is addressed. We aim to get a fix rolled by end of the day today.

  2. resolved Jul 20, 2023, 10:13 PM UTC

    This issue has been fixed. Please note that the issue impacted only serving the videos. Any run videos recorded earlier are now available for viewing.