Robin experienced a major incident on October 23, 2023 affecting Email Notifications, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
Email Notifications
Update timeline
- identified Oct 23, 2023, 10:29 AM UTC
We've identified an issue with our provider SendGrid that prevents our platform from sending out emails. A resolution is expected in the next few hours.
- monitoring Oct 23, 2023, 10:55 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 23, 2023, 10:58 AM UTC
The incident has since been confirmed resolved. We've worked with our provider SendGrid to ensure future emails are sent uninterrupted.