Robin incident

Intermittent desk check-in email deliverability

Major Resolved View vendor source →

Robin experienced a major incident on December 7, 2023 affecting Email Notifications, lasting 5d 4h. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2023, 09:20 AM UTC
Resolved
Dec 12, 2023, 01:40 PM UTC
Duration
5d 4h
Detected by Pingoru
Dec 07, 2023, 09:20 AM UTC

Affected components

Email Notifications

Update timeline

  1. identified Dec 07, 2023, 09:20 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Dec 07, 2023, 02:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 12, 2023, 01:40 PM UTC

    This incident has been resolved.