Robin incident

Badge printing unavailable for some customers

Notice Resolved View vendor source →

Robin experienced a notice incident on December 18, 2023, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2023, 03:45 PM UTC
Resolved
Dec 18, 2023, 04:52 PM UTC
Duration
1h 7m
Detected by Pingoru
Dec 18, 2023, 03:45 PM UTC

Update timeline

  1. investigating Dec 18, 2023, 03:45 PM UTC

    We're currently investigating issues some customers are reporting not being able to print badges from their visitor arrival displays.

  2. identified Dec 18, 2023, 04:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Dec 18, 2023, 04:52 PM UTC

    This incident has been resolved.