Robin experienced a major incident on December 13, 2023 affecting Email Notifications, lasting 6d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Email Notifications
Update timeline
- investigating Dec 13, 2023, 12:12 PM UTC
Check-in emails might be delayed or not delivered to some users.
- identified Dec 13, 2023, 12:17 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 19, 2023, 11:01 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 20, 2023, 08:57 AM UTC
This incident has been resolved.