Robin incident

Support chat is down

Major Resolved View vendor source →

Robin experienced a major incident on December 6, 2024 affecting Dashboard and Mobile, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2024, 08:10 PM UTC
Resolved
Dec 06, 2024, 08:20 PM UTC
Duration
9m
Detected by Pingoru
Dec 06, 2024, 08:10 PM UTC

Affected components

DashboardMobile

Update timeline

  1. investigating Dec 06, 2024, 08:10 PM UTC

    We are experiencing an issue with our chat at the moment. Please bear with us as we investigate. We expect to be back up shortly. Thank you!

  2. resolved Dec 06, 2024, 08:20 PM UTC

    This incident has been resolved.