RM Unify incident

RM Finance - Issue with cheque printing and purchase order printing

Major Resolved View vendor source →

RM Unify experienced a major incident on July 15, 2020 affecting RM Finance, lasting 1d 18h. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2020, 12:25 PM UTC
Resolved
Jul 17, 2020, 06:46 AM UTC
Duration
1d 18h
Detected by Pingoru
Jul 15, 2020, 12:25 PM UTC

Affected components

RM Finance

Update timeline

  1. investigating Jul 15, 2020, 12:25 PM UTC

    We are aware of issues with cheque printing and purchase order printing following our release today. We are working on a solution to this as a matter of urgency.

  2. monitoring Jul 16, 2020, 07:08 AM UTC

    We have deployed a fix for the PO and cheque printing issues and are monitoring the update

  3. resolved Jul 17, 2020, 06:46 AM UTC

    We have been monitoring PO and cheque printing functionality for a day with no further issues.