RM Unify incident

Glow O365 Provisioning

Major Resolved View vendor source →

RM Unify experienced a major incident on October 29, 2020 affecting 3rd Party Apps, lasting 4d 1h. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2020, 01:26 PM UTC
Resolved
Nov 02, 2020, 02:33 PM UTC
Duration
4d 1h
Detected by Pingoru
Oct 29, 2020, 01:26 PM UTC

Affected components

3rd Party Apps

Update timeline

  1. investigating Oct 29, 2020, 01:26 PM UTC

    We are aware of an issue currently affecting new account and group provisioning into the Glow O365 tenancy. We are working with Microsoft and will post a further update as soon as we have more information.

  2. monitoring Oct 30, 2020, 10:39 AM UTC

    The issue affecting new account and group provisioning into the Glow O365 tenancy has been resolved. We are, however, continuing to monitor the service closely.

  3. resolved Nov 02, 2020, 02:33 PM UTC

    After a period of monitoring, we are satisfied that this incident is now resolved