RM Unify incident

Users are unable to see new messages being displayed in Outlook on the web while using IE11

Minor Resolved View vendor source →

RM Unify experienced a minor incident on February 2, 2021 affecting 3rd Party Apps, lasting 1d 22h. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2021, 10:33 AM UTC
Resolved
Feb 04, 2021, 09:18 AM UTC
Duration
1d 22h
Detected by Pingoru
Feb 02, 2021, 10:33 AM UTC

Affected components

3rd Party Apps

Update timeline

  1. identified Feb 02, 2021, 10:33 AM UTC

    Microsoft have informed us some users are unable to see new messages being displayed in Outlook on the web while using Internet Explorer11. We understand this is exclusively an issue on IE11 when access a new mail. If you are impacted by this we advise, if possible to attempt to use an alternative browser.

  2. resolved Feb 04, 2021, 09:18 AM UTC

    Microsoft have now listed this service as restored