RM Unify incident

Glow - 365

Minor Resolved View vendor source →

RM Unify experienced a minor incident on March 16, 2021 affecting 3rd Party Apps, lasting 2d 1h. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2021, 09:07 AM UTC
Resolved
Mar 18, 2021, 10:51 AM UTC
Duration
2d 1h
Detected by Pingoru
Mar 16, 2021, 09:07 AM UTC

Affected components

3rd Party Apps

Update timeline

  1. identified Mar 16, 2021, 09:07 AM UTC

    We are aware of issues affecting some Microsoft 365 services overnight which are now in the process of being restored. Until this has been completed, some users may continue to experience the following: - OneNote: Users may see multiple authentication prompts or "permission denied" when opening notebooks via the Desktop app. OneNote Online can be leveraged to workaround the issue. - Office Web Applications: Users may notice general service degradation for Microsoft Excel. - Microsoft Streams: Users may experience playback issues when using Microsoft Stream. No further updates will be issued but confirmation will be provided once Microsoft confirm closure of this issue.

  2. resolved Mar 18, 2021, 10:51 AM UTC

    Microsoft have confirmed this issue is now resolved.