RM Unify experienced a major incident on May 20, 2021 affecting RM Unify Login & Single Sign On and RM Unify Developer Dashboard and 1 more component, lasting 1h 33m. The incident has been resolved; the full update timeline is below.
Affected components
RM Unify Login & Single Sign OnRM Unify Developer DashboardRM Unify Launch PadRM Unify Developer PortalRM Unify User Provisioning
Update timeline
- identified May 20, 2021, 07:30 AM UTC
We are aware of issues with the Microsoft Azure DNS service, which may be affecting a subset of RM Unify customers. We are monitoring the situation closely.
- resolved May 20, 2021, 09:03 AM UTC
Issues with Microsoft Azure DNS have been resolved. We will continue to monitor the service for any recurrence of the issue.