RM Unify incident

Glow - Exchange Online - Receiving and Forwarding External Email

Minor Resolved View vendor source →

RM Unify experienced a minor incident on May 26, 2021 affecting 3rd Party Apps, lasting 2h 27m. The incident has been resolved; the full update timeline is below.

Started
May 26, 2021, 12:26 PM UTC
Resolved
May 26, 2021, 02:53 PM UTC
Duration
2h 27m
Detected by Pingoru
May 26, 2021, 12:26 PM UTC

Affected components

3rd Party Apps

Update timeline

  1. identified May 26, 2021, 12:26 PM UTC

    Incident start: 26/05/2021 01:06PM BST Microsoft have raised incident EX258320 to advise of an issue that they are investigating where users may be unable to forward or receive external email. This is currently under investigation by Microsoft and further updates will follow.

  2. resolved May 26, 2021, 02:53 PM UTC

    Incident start: 26/05/2021 01:06PM BST Incident update: 26/05/2021 03:24PM BST Elapsed time: about 2 hours Microsoft have advised us that this issue is now resolved.