RM Unify experienced a notice incident on June 26, 2021 affecting 3rd Party Apps, lasting 129d 3h. The incident has been resolved; the full update timeline is below.
Affected components
3rd Party Apps
Update timeline
- monitoring Jun 26, 2021, 01:53 PM UTC
As part of ongoing maintenance to the RM Unify platform, RM have renewed the token signing certificate on Saturday 26th June 2021. A number of vendors who have SAML SSO apps in the RM Unify App Library are experiencing difficulties authenticating with RM Unify as a result. Full details, including how to escalate possible issues, can be found at https://support.rm.com/TechnicalArticle.asp?cref=TEC7989261
- resolved Nov 02, 2021, 04:59 PM UTC
All vendors are operational.