RM Unify incident

RM Easimaths service at risk due to power issues in London

RM Unify experienced a notice incident on March 29, 2022 affecting RM Easimaths, lasting 16h 50m. The incident has been resolved; the full update timeline is below.

Started: Mar 29, 2022, 02:27 PM UTC
Resolved: Mar 30, 2022, 07:17 AM UTC
Duration: 16h 50m
Detected by Pingoru: Mar 29, 2022, 02:27 PM UTC

Affected components

RM Easimaths

Update timeline

identified Mar 29, 2022, 02:27 PM UTC

We are aware there are currently power issues within London due to a fault on a high voltage underground electricity cable which is affecting the power feeds into our data centres. All services are currently operational and generators are online as a precaution. There is currently no impact to our services but they should be considered at risk.
resolved Mar 30, 2022, 07:17 AM UTC

The power has been restored to our data centres. We have confirmed that our customers are unaffected by this power outage.