RM Unify experienced a major incident on May 16, 2022 affecting 3rd Party Apps, lasting 34d 21h. The incident has been resolved; the full update timeline is below.
Affected components
3rd Party Apps
Update timeline
- identified May 16, 2022, 10:21 AM UTC
We are aware of an intermittent issue with SSO to the suite of STEER apps. We are working with the vendor to resolve the issue. SSO to all other apps is unaffected.
- resolved Jun 20, 2022, 07:52 AM UTC
The vendor has deployed a configuration change, and the issue with SSO into STEER apps is now confirmed as resolved.