RM Unify experienced a minor incident on September 2, 2022 affecting RM Unify User Provisioning, lasting 2d 12h. The incident has been resolved; the full update timeline is below.
Affected components
RM Unify User Provisioning
Update timeline
- investigating Sep 02, 2022, 08:10 PM UTC
We are aware of an issue with the speed of M365 group sync processing. Our engineers are investigating this issue as a high priority. Thank you for your patience.
- monitoring Sep 02, 2022, 10:08 PM UTC
The issue has now been resolved and our monitoring shows service returning to normal. The backlog of delayed group sync changes has completed. We will continue to monitor the service closely.
- resolved Sep 05, 2022, 08:36 AM UTC
There have been no further performance issues during our period of monitoring.